Privacy Policy
At Esseti SRL, we take your privacy seriously and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your personal data when you interact with our digital services, including our website homonel.com.
This policy complies with the EU General Data Protection Regulation (GDPR) and applicable Italian data protection laws. It applies to:
Customers and buyers
Prospective customers
Website visitors
Suppliers and business partners
We only collect personal data that is necessary for specific, legitimate purposes and keep it only as long as needed to fulfill those purposes.
You may provide personal information when you:
Make a purchase or create an account
Contact our customer support team
Subscribe to newsletters or marketing content
Participate in surveys, promotions, or feedback requests
Browse or interact with our website (see our [Cookie Policy] for more information)
The type of data we collect depends on your relationship with Esseti SRL:
If You Are a Customer
| Purpose | Data Collected | Legal Basis | Retention Period |
|---|---|---|---|
| Order processing | Name, address, company details, VAT, email, phone | Contract | 5 years after purchase |
| Customer support | Contact details, communication history | Contract | 5 years |
| Marketing communications | Name, email, preferences | Consent | Until consent is withdrawn |
| Targeted advertising | Purchase and browsing behavior | Consent | Until consent is withdrawn |
| Surveys and feedback | Name, email, responses | Legitimate interest | 1 year |
| Usage analytics | Anonymized or aggregated data | Legitimate interest | 1 year |
| Legal obligations | Data required by law | Legal obligation | As required |
If You Are a Visitor or Prospect
| Purpose | Data Collected | Legal Basis | Retention Period |
|---|---|---|---|
| Inquiry responses | Name, email, message | Legitimate interest | 3 months |
| Newsletter subscription | Name, email | Consent | Until consent is withdrawn |
| Marketing activities | Preferences, interactions | Consent | Until consent is withdrawn |
| User feedback | Name, email, responses | Legitimate interest | 1 year |
| Website performance | Pseudonymized analytics | Legitimate interest | 1 year |
| Security and fraud | IP address, technical logs | Legitimate interest | 1 year |
| Legal obligations | Relevant user data | Legal obligation | As required |
We do not sell your personal data. However, we may share it with trusted third parties under strict data processing agreements, including:
Shipping and logistics providers
Hosting and cloud service providers
Marketing and analytics tools
Legal or regulatory authorities when legally required
All partners are contractually bound to handle your data securely and in compliance with GDPR.
To protect your personal data, we implement technical and organizational measures such as:
Secure encryption and restricted access
Routine software updates and security monitoring
Staff training in data protection
Encrypted backups and disaster recovery systems
Although no system can guarantee absolute security, we continuously update and improve our protection protocols.
You have the right to:
Access your personal data
Correct or update inaccurate data
Request deletion of your data (under certain conditions)
Restrict the processing of your data
Object to marketing or profiling
Receive your data in a portable format
To exercise any of these rights, please contact us using the details below.
Esseti SRL
Via Massa Avenza 38/B
54100 Massa (MS), Italy
Email: info@homonel.com
VAT Number: IT01402600470
This Privacy Policy may be updated periodically to reflect legal or service-related changes. The latest version will always be available on homonel.com. If required by law, we will notify you and request renewed consent for significant updates.